When purchasing tickets through the website, you will be asked to log in or register as a New User.
If you have bought tickets with us before and registered an email address with us, you may already have a web account. To find out, you can reset your password by following the instructions.
If you get a message that ‘no registration record has been found for this address‘, you can create a new account or contact Ensemble Theatre’s Box Office on 02 8918 3400 to activate your account.
If you need to change your details, please log in to Update Your Details including address and newsletter preferences.
If you need to change the email address that you use to log in, contact Ensemble Theatre on 02 8918 3400 or by emailing firstname.lastname@example.org with your old email address and the new email address.
If you have forgotten your password you can reset it.
You can create a new account to purchase tickets online.
If you are having problems with purchasing tickets, or would like to change the account you are logged into, follow this link. Warning: Any items in your basket will be removed.
Dine & Discover Vouchers
Redeem your Dine & Discover vouchers at Ensemble Theatre.
Access your Dine & Discover Voucher
If you’re a NSW Resident and aged 18 or over, you can access 3x $25 Discover vouchers and 3x 25 Dine vouchers via the Service NSW app on your phone.
To apply, hit the voucher button, you’ll need to provide a couple of documents proving your identity and then you can download the voucher with a QR code.
The vouchers can be used any day of the week (including public holidays) until 30 June 2022.
Use your Discover voucher towards a ticket to any of our plays. You can redeem it in person, over the phone or online. Once you’ve selected your seat and logged into your Ensemble account, click ‘REDEEM YOUR DINE AND DISCOVER VOUCHER HERE’ and enter the 8 or 9 character alphanumeric code that appears on your voucher. If you experience any issues using your voucher, please call Box Office on (02) 8918 3400.
Spend your Dine voucher on a delicious pre-show meal at Bayly’s Bistro. Please note, vouchers cannot be used to purchase alcohol.
Give the gift of theatre with an Ensemble Theatre voucher
Treat your friends and family with an unforgettable theatre experience. A gift voucher is a perfect way to put your loved one in control, so they can choose exactly how to spend their gift. Vouchers can be used to buy a subscription, any individual Ensemble shows and even a delicious meal at Bayly’s Bistro. Oh, did we mention they last for three whole years? Talk about flexible!
You can purchase a voucher online, at the box office or by phone on (02) 8918 3400.
From the entertaining to the enlightening, the spine-chilling to the side-splitting, the incisive to the inspiring, we have theatre for everyone.
The handling fee for phone and internet sales is $6.00 per transaction. Subscribers will not be charged handling fees.
Handling fees are not charged for Box Office counter sales.
Tickets cannot be refunded after purchase except as outlined in the Live Performance Australia (LPA) Ticketing Code of Practice.
Subscriber Ticket Exchanges
Subscribers are entitled to one free exchange per production. Phone the Box Office (02) 8918 3400 to make a reservation for a new date and return the ticket by email, mail or in person within seven days. Tickets must be returned to the Box Office no later than 48 hours prior to your original performance date. Exchanged tickets are held at the Box Office for collection. Exchanged tickets are mailed if a self-addressed stamped envelope is provided.
- Exchanges within 48 hours prior a performance incur a late exchange fee of $6.00 per ticket.
- The cut-off time for late exchange is 12 noon on the day of an evening performance and up to close of business the day before for a matinee.
- Upgrades apply if exchanging for a higher priced performance e.g. weekday matinee to weekend matinee.
- You may exchange more than once. Second exchanges incur a fee of $6.00 per ticket.
- Ticket exchanges are subject to availability.
Non-subscribers may exchange tickets (subject to availability) at a cost of $6.00 per ticket. Call Box Office on (02) 8918 3400 for information.
Discounts are offered for the following concessions:
- Senior’s cards
- Full-time students (NSW travel concession card)
- Club 30 (for those 30 and under at time of booking)
- Free Teens (for performances marked FT in the performance calendar)
- Media, Entertainment and Arts Alliance (MEAA) and Australian Writer’s Guild (AWG) members.
Discounts and priority booking are also available to groups of ten or more people.
Missed Your Performance?
Subscribers can purchase make-up tickets to another performance for $25 per ticket (subject to availability). Original tickets from the missed performance must be presented to the Box Office on collection of make-up tickets. Missed performance tickets cannot be refunded or exchanged to another production.
View the seating plan
FREE TEEN PERFORMANCES
We’d love to introduce teenagers to the theatre with a free ticket to join you on our Free Teen nights (marked FT in the performance calendar). These are subject to availability and can be booked alongside one adult subscription or a single ticket.
Ensemble Theatre supports PLAYWAVE, your key to connect with the best of Sydney’s arts and culture. Between 15 – 19 years old? Become a member at www.playwave.com.au. Members of PLAYWAVE can book significantly discounted tickets to specific performances.
Babies and Young Children
If you are attending the theatre with a baby or young child, please ensure you contact the Box Office prior to making a booking so we can accommodate you with special seating options.
Children under 2 years of age do not require a ticket of their own.
Ensemble Theatre runs a 12 month subscription season and is therefore not available for hire to other production companies. However, the auditorium (220 seats) and restaurant are available for hire for corporate functions, presentations and training.
Ensemble Theatre’s rehearsal rooms are located just next door to the theatre and are occasionally available for hire to theatre groups seeking a rehearsal space. The room is available for either daytime rehearsals or evening rehearsals at various times throughout the year at reasonable rates.
To enquire about venue hire please contact Claire Nesbitt-Hawes on (02) 8918 3403 or email@example.com.